Memadam data anda

Deleting your data

Dikemas kini / Last updated: 20 Oktober 2026

Setiap bahagian di bawah ditulis dalam Bahasa Melayu dahulu, kemudian diikuti teks Inggeris yang sama.
Each section below is given in Malay first, then the same text in English.

Cara paling cepat: dalam aplikasiFastest: in the app

Buka KlipKlip › Anda › Tetapan › Padam akaun. Anda perlu menaip handle anda untuk mengesahkan, kerana tindakan ini tidak boleh dibatalkan.

Pemadaman berlaku serta-merta, bukan dalam barisan menunggu.

Open KlipKlip › You › Settings › Delete account. You will be asked to type your handle to confirm, because this cannot be undone.

Deletion happens immediately, not in a queue.

Atau melalui e-melOr by email

Hantar e-mel ke privacy@klipklip.net dari alamat e-mel akaun anda, dengan handle anda dalam mesej itu. Kami memadam akaun itu dalam masa 7 hari dan membalas untuk mengesahkannya.

Kami meminta e-mel akaun itu sendiri kerana itu satu-satunya cara kami boleh tahu permintaan itu datang dari pemilik akaun.

Email privacy@klipklip.net from your account's email address, with your handle in the message. We delete the account within 7 days and reply to confirm.

We ask for the account's own address because it is the only way we can tell the request comes from the account holder.

Apa yang dipadamWhat is removed

  • Your account record: name, handle, email, hashed password, bio, tagline and location.
  • Every sticker you published, and its file from storage.
  • Your avatar and banner.
  • All session tokens — every signed-in device is signed out.
  • Unused email verification and password reset links.
  • Any linked sign-in identity, and your block list.
  • Your public page at klipklip.net/@handle stops existing.

Apa yang kekal, dan kenapaWhat remains, and why

  • Credit records — the accounting lines for credits granted and spent remain, with no name or email attached to them.
  • Reports made by other people — if someone reported your content, that report stays as a moderation record.
  • Stickers other people already saved — anyone who added your pack to WhatsApp holds those files on their own phone. We cannot reach them, and deleting your account does not change that.
  • Backups — server backups may hold a copy for up to 30 days before they rotate out.

Memadam satu laporan masalahDeleting a single problem report

Jika anda pernah menghantar laporan masalah dengan tangkapan skrin, anda boleh meminta laporan itu sahaja dipadam tanpa memadam akaun anda. E-mel kami dengan nombor rujukan yang ditunjukkan aplikasi semasa anda menghantarnya.

If you have sent a problem report with screenshots, you can ask for that report alone to be deleted without deleting your account. Email us with the reference number the app showed you when you sent it.

Jika anda melihat "klipklip" dalam tetapan FacebookIf you see "klipklip" in your Facebook settings

Aplikasi KlipKlip tidak meminta log masuk Facebook dan tidak mempunyai capaian kepada Pages, akaun Instagram, Threads atau akaun iklan anda.

Jika anda pernah menyambungkan aplikasi Meta bernama “klipklip” kepada akaun Facebook anda dan mahu membuangnya, pergi ke Facebook › Settings & privacy › Settings › Business integrations, pilih klipklip, kemudian Remove. Itu memutuskan sambungan di pihak Meta serta-merta. Untuk apa-apa yang mungkin kami simpan, gunakan alamat e-mel di atas dan kami akan memadamnya serta mengesahkan dalam masa 7 hari.

The KlipKlip app does not ask for Facebook login and has no access to your Pages, Instagram account, Threads or ad account.

If you have connected the Meta app named “klipklip” to your Facebook account and want it removed, go to Facebook › Settings & privacy › Settings › Business integrations, select klipklip, then Remove. That disconnects it on Meta's side straight away. For anything we might hold, use the email address above and we will delete it and confirm within 7 days.